Terms of Service
Terms and conditions governing the use of Widal Technologies' healthcare technology services.
Last updated: July 14, 2025
Introduction
Welcome to Widal Technologies. These Terms of Service ("Terms") govern your use of our website, services, and any associated software provided by Widal Technologies ("we," "us," or "our").
By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
Our Services
Widal Technologies provides healthcare technology development services, including but not limited to:
- AI-first healthcare solution development
- Custom platform development and integration
- API development and healthcare system integrations
- HIPAA-compliant software architecture and development
- Healthcare data processing and analytics solutions
- Technical consulting and advisory services
User Responsibilities
When using our services, you agree to:
- Provide accurate and complete information when requested
- Use our services only for lawful purposes and in compliance with applicable laws
- Respect intellectual property rights and confidentiality obligations
- Not attempt to compromise the security or integrity of our systems
- Comply with healthcare regulations (HIPAA, GDPR, etc.) when applicable
- Notify us promptly of any unauthorized use of your account
Intellectual Property
Our Intellectual Property
All content, software, and materials provided by Widal Technologies, including but not limited to text, graphics, logos, and software code, are protected by intellectual property laws and remain our exclusive property or the property of our licensors.
Client-Owned Solutions
Custom solutions developed specifically for clients remain the intellectual property of the client, unless otherwise specified in separate development agreements. We retain the right to use general knowledge, techniques, and methodologies in future projects.
Payment Terms
Payment terms for our services are specified in individual service agreements or statements of work. General terms include:
- Invoices are due within 30 days of receipt unless otherwise specified
- Late payments may incur additional fees as specified in service agreements
- All fees are non-refundable unless explicitly stated otherwise
- Prices are subject to change with reasonable notice
Confidentiality and Data Protection
We understand the sensitive nature of healthcare data and maintain strict confidentiality standards:
- All client information is treated as confidential and protected accordingly
- We comply with HIPAA, GDPR, and other applicable data protection regulations
- Separate Business Associate Agreements (BAAs) are executed when handling PHI
- Data is encrypted in transit and at rest using industry-standard protocols
- Access to client data is restricted to authorized personnel only
Limitations and Disclaimers
Service Availability
While we strive to provide reliable services, we do not guarantee uninterrupted availability. Services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.
Limitation of Liability
To the maximum extent permitted by law, Widal Technologies shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid for the specific service in question.
Medical Disclaimers
Our technology solutions are tools to assist healthcare providers and should not be considered as medical advice, diagnosis, or treatment. All medical decisions should be made by qualified healthcare professionals.
Termination
Either party may terminate service agreements under the following conditions:
- With written notice as specified in individual service agreements
- Immediately for material breach of these Terms or service agreements
- For non-payment after appropriate notice and cure period
- Upon mutual agreement of both parties
Upon termination, we will assist with data migration and return as specified in service agreements, subject to applicable data retention requirements.
Governing Law and Disputes
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
Any disputes arising from these Terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in San Francisco, California.
Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting updated Terms on our website and, when appropriate, notifying clients directly. Continued use of our services after such changes constitutes acceptance of the new Terms.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Acceptance of Terms
By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These Terms constitute the entire agreement between you and Widal Technologies regarding the use of our services, unless superseded by separate written agreements.